In SPT Tours, our always target is create a memorial moments to our customer and make their trip to Egypt unforgettable and to do this mission we are following the below points
1. Customer safety is our priority, and we have a security instruction obligated to our staff and suppliers.
2. ِAvoiding any risk to the customer by avoiding any non safety tours.
3. We traine our staff on Hospitality rules and satisfying your requests on Airport, Hotels, Nile Cruises and any other site mentioned on the tour itinerary
4. we have a trained customer service to help you all the time 24/7.
5. your satisfaction is important to us, so we have trained team to follow up your complain and take it seriously and solve it as fast as they can.
6. we have a restricted rules on choosing transportation and drivers to match our safety instructions.
7. We Choosing the restaurants Carefully and we searching always for the high quality restaurant which following hygiene instructions.
8. after COVID-19 Pandemic, we put a restricted rules and instructions about sanitization and obligate it to our staff and Suppliers.
9. We provide the sanitizers & Medical Face Masks to our customers during the whole tour and informing you the rules which added by the government to make it a safe tour.